INFORMATION TECHNOLOGY AND LIC

LIC has been one of the pioneering organizations in India who introduced the leverage of Information Technology in servicing and in their business. We have gone in for relevant and appropriate technology over the years. We have adopted computers as early as 1964.

FRONT END OPERATIONS

With a view to enhancing customer responsiveness and services, in July 1995, LIC started a drive of On Line Service to Policyholders and Agents through Computer. This on line service enabled policyholders to receive immediate policy status report, prompt acceptance of their premium and get Revival Quotation, Loan Quotation on demand. Incorporating change of address can be done on line. Quicker completion of proposals and dispatch of policy documents have become a reality. All our 2048 branches across the country have been covered under front-end operations. Thus all our 100 divisional offices have achieved the distinction of 100% branch computerisation. Special modules under front-end operations help to reduce time-lag and ensure accuracy.


METRO AREA NETWORK 

A Metropolitan Area Network, connecting 74 branches in Mumbai was commissioned in November, 1997, enabling policyholders in Mumbai to pay their Premium or get their Status Report, Surrender Value Quotation, Loan Quotation etc. from ANY Branch in the city. The System has been working successfully. More than 10,000 transactions are carried out over this Network on any given working day. Such Networks have been implemented in other cities also.


WIDE AREA NETWORK 

All 8 Zonal Offices and all the MAN centres are connected through a Wide Area Network (WAN). This will enable a customer to view his policy data and pay premium from any branch of any MAN city. As at November 2005, we have 91 centers in India with more than 2035 branches networked under WAN.


INTERACTIVE VOICE RESPONSE SYSTEMS (IVRS)

IVRS has already been made functional in 59 centers all over the country. This would enable customers to ring up LIC and receive information (e.g. next premium due, Status, Loan Amount, Maturity payment due, Accumulated Bonus etc.) about their policies on the telephone. This information could also be faxed on demand to the customer.


LIC ON THE INTERNET 

Our Internet site is an information bank. We have displayed information about LIC & its offices. Efforts are on to upgrade our web site to make it dynamic and interactive. The addresses/e-mail Ids of ur Zonal Offices, Zonal Training Centres, Management Development Centre, Overseas Branches, Divisional Offices and also all Branch Offices with a view to speed up the communication process.


PAYMENT OF PREMIUM AND POLICY STATUS ON INTERNET 

(You have to register for these services)
LIC has given its policyholders a unique facility to pay premiums through Internet absolutely free and also view their policy details on Internet premium payments. There are 11 service providers with whom L I C has signed the agreement to provide this service.


INFORMATION KIOSKS 

We have set up 150 Interactive Touch screen based Multimedia KIOSKS in prime locations in metros and some major cities for dissemination information to general public on our products and services. These KIOSKS are enabling to provide policy details and accept premium payments.


INFO CENTRES 

We have also set up 8 call centres, manned by skilled employees to provide you with information about our Products, Policy Services, Branch addresses and other organizational information.


Benefits of LIC Agency As A Career

  • Have the luxury to work with the highest paid profession in the world
  • Enjoy both Royalty and Hereditary Income
  • You can start this Profession with no Investment.
  • You are your own boss to set your own working hours, enjoy the liberty.
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How To Become A LIC Agent?

The Process

  • You should have a minimum pass in 12th standard
  • You should be of age 18 years and above
  • You should undergo class-room Training and online exam
  • Apply online on this website

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